Privacy Policy
Company Name: Nashville Steam Clean
Location: Nashville, Tennessee
Phone: (615) 769-6159
Email: kevin@nashvillesteamclean.com
Website: https://nashvillesteamclean.com/
1. Introduction
Nashville Steam Clean (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, retain, and share information when you visit our website, submit a form, contact us, or request carpet, upholstery, pet spot and odor, tile, or grout cleaning services.
By using our website or providing information to us, you acknowledge the practices described in this policy.
2. Information We Collect
We may collect information in the following ways:
Personal Information You Provide
This may include:
• Your name, email address, phone number, and ZIP code.
• A service address, requested service, preferred appointment details, and information included in your message.
• Other information you choose to provide when requesting an estimate, scheduling service, or contacting our team.
Automatically Collected Information
When you visit our website, hosting, security, analytics, or similar tools may collect:
• IP address, browser type, device information, and operating system.
• Pages visited, referring pages, approximate location, and interactions with the website.
• Cookie identifiers and related technical information.
Communication Records
We may retain:
• Contact form submissions, emails, phone calls, voicemail messages, and other correspondence.
• Notes related to estimates, appointments, service requests, and customer support.
3. How We Use Your Information
We may use information to:
• Respond to questions and estimate requests.
• Review service needs, schedule appointments, and communicate about requested cleaning services.
• Provide customer support and maintain business records.
• Operate, secure, troubleshoot, and improve our website.
• Send service-related messages and, where permitted and requested, promotional communications. You may opt out of promotional messages at any time.
• Comply with applicable legal obligations and protect our rights, customers, and business.
4. How We Share Information
We may share information with service providers that support our website, form delivery, email, phone communications, scheduling, analytics, security, or other business operations. These providers may access information only as needed to perform services for us.
We may also disclose information when required by law, court order, subpoena, or government request; to protect legal rights or safety; or as part of a merger, acquisition, financing, reorganization, or sale of business assets.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support site functionality, remember preferences, measure traffic, improve performance, and help protect the website.
You can manage or block cookies through your browser settings. Disabling cookies may affect some website features.
6. Data Retention and Security
We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business and legal records, resolve disputes, and meet applicable obligations.
We use reasonable administrative, technical, and organizational measures to protect information. No website, transmission method, or storage system can be guaranteed completely secure.
7. Your Choices and Privacy Rights
Depending on where you live and the law that applies, you may have the right to:
• Request access to or correction of personal information we maintain about you.
• Request deletion of certain personal information.
• Opt out of promotional communications.
• Ask questions about how your information is collected, used, or shared.
To submit a privacy request, contact us at:
• Phone: (615) 769-6159
• Email: kevin@nashvillesteamclean.com
We may need to verify your identity before completing certain requests. Some information may be retained when required for legal, security, accounting, or service-related purposes.
8. Children’s Privacy
Our website and services are intended for adults seeking cleaning services. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, services, business practices, or legal obligations. The revised policy will be posted on this page, and the updated version will apply from the date it is published.
10. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Nashville Steam Clean
Nashville, Tennessee